Terms and Conditions

  • All Prices are exclusive GST
  • Labour is charged at Minimum of 1 hour and then for time on site after
  • Service area Tweed Heads – Karana Downs – Pine Rivers Bridge. Outside of these areas travel rates apply.
  • Travel to site is charge from workshop ( based in Gilberton) to site and return to Workshop.
  • Emergency afterhours labour is charged at a minimum of 4 hours and applies for out of normal working hours, weekends and Public Holidays.
  • Afterhours Travel or AH Call out fee will apply for works requested outside of normal business hours . These rates apply where the technician is required to leave workshop before 6am or works requested after 4pm and require same day attendance.
  • Normal business hours are 7am – 4pm Monday to Friday
  • If an additional Technician is required or parking charges incurred, these will be applied to invoice.
  • BAKERepair requires all details regarding job including business name, address, phone number & email address to book job in correctly.
  • BAKERepair may require a credit card to secure the service job, credit card will be kept on file until job is completed, credit card will be charged upon completion & invoice will be sent to customer detailing works completed, once payment received BAKERepair will remove credit card details from our system for privacy & security of customer.
  • All Parts reman the property of BAKERepair until invoice payment received in full
  • As all parts may not be with the technician, they may need to be sourced and ordered. The technician will need to return to site to fit them. This will incur a re-attendance fee as well as labour charges for time spent fitting parts.
  • We do not quote labour times as it will depend on condition of the machine & what needs to be fixed.
  • If machine is deemed not clean by the technician & cleaning is required, time spent cleaning and cleaning consumables will be added into labour costs.
  • If accounts are unpaid after 28 days, the account will be referred debt collection agencies at customer expense. Any fees for engaging in this service will be additional expense and are the liability of the customer.
  • By engaging in our service you agree to the terms and conditions above.